<div><span style="font-size: 11pt;">Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service. </span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><b style="font-size: 11pt;">About City Electric Supply</b><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.&nbsp; Our vision is to add 30-35 branches a year, while staying true to our Company values.&nbsp;</span></div><div><br></div><div>
<p><strong>Summary</strong></p>
<p>Our Application Support Specialists are the first point of contact for City Electric Supply employees when they need help with our proprietary software. You'll support our internal teams via phone, email, and ticketing system, helping people work through tier I software and application issues in a way that actually makes sense to them. Beyond troubleshooting, you'll play an active role in improving how we support our people, participating in business meetings, suggesting process improvements, and helping test new software releases. Strong relationships and clear communication are at the heart of this role.</p>
</div>

<div>
<p><strong>Summary</strong></p>
<p>Our Application Support Specialists are the first point of contact for City Electric Supply employees when they need help with our proprietary software. You'll support our internal teams via phone, email, and ticketing system, helping people work through tier I software and application issues in a way that actually makes sense to them. Beyond troubleshooting, you'll play an active role in improving how we support our people, participating in business meetings, suggesting process improvements, and helping test new software releases. Strong relationships and clear communication are at the heart of this role.</p>
</div>

Looking to start an exciting new career? City Electric Supply offers excellent career opportunities for people who are friendly, motivated, and passionate about providing incredible customer service. 
 
About City Electric Supply 
CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America.  Our vision is to add 30-35 branches a year, while staying true to our Company values. 


<div>
<ul style="list-style-type: disc;">
<li>Provide excellent customer service to internal employees across the business.</li>
<li>Document and track application and software issues through our ticketing system (Freshservice).</li>
<li>Coordinate with teammates and other teams to resolve issues efficiently.</li>
<li>Perform root cause analysis and escalate to our Tier II team when needed.</li>
<li>Translate technical issues into simple, clear explanations for non-technical users.</li>
<li>Troubleshoot issues alongside clients to find the right resolution.</li>
<li>Build trusted, professional relationships with the people you support.</li>
<li>Contribute to a positive work environment for customers, coworkers, and supervisors alike.</li>

</ul></div>

<div>
<ul style="list-style-type: disc;">
<li>At least 1 year of experience in a software or application support role, not desktop, hardware, or network support.</li>
<li>Supporting internal proprietary software, preferred.</li>
<li>Previous experience troubleshooting ERP systems, preferred.</li>
<li>High school diploma, required.</li>
<li>Related college degree, preferred.</li>

</ul></div>

<div>
<ul style="list-style-type: disc;">
<li>Highly organized with strong attention to detail.</li>
<li>Comfortable working both independently and as part of a team.</li>
<li>Strong written and verbal communication skills.</li>
<li>Ability to tailor your communication based on your audience.</li>
<li>Skilled at building relationships with clients and colleagues.</li>
<li>Analytical thinker who enjoys solving problems.</li>

</ul></div>

<div>
<ul style="list-style-type: disc;">
<li>30-minute Talent Acquisition Phone Screen.</li>
<li>1-hour Onsite Panel Interview.</li>

</ul></div>

<div>
<ul style="list-style-type: disc;">
<li>Medical, Dental, Vision Insurance.</li>
<li>401(k) company match program.</li>
<li>Telehealth.</li>
<li>Short-term and Long-term disability insurance.</li>
<li>Basic and AD&amp;D Life Insurance paid for by the company.</li>
<li>Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.</li>
<li>Employee Assistance Program.</li>
<li>Mental, physical, financial wellness.</li>
<li>Auto and Home Insurance discount.</li>
<li>Paid Time Off and 7 paid Holidays.</li>
<li>Paid Pregnancy, Parental, and Adoption Leave programs.</li>
<li>Employee Discount Program.</li>
<li>Training Programs.</li>
<li>Internal growth opportunities in a fast-growing company.</li>
<li>In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.</li>

</ul></div>

<div>
<p>This position has no supervisory responsibilities.</p>
</div>

<div>Join one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future!</div><div><br></div><h2>Life as a Deputy Data Protection Officer at City Electrical Factors:</h2>
<p>We’re looking for a Deputy Data Protection Officer to join our growing GDPR and compliance team at CEF. This is a great opportunity for someone with strong data protection knowledge who enjoys balancing compliance, problem solving, and stakeholder support in a fast-moving business environment.</p>
<p>You’ll help us manage and respond to data protection requests, support privacy compliance activities across the business, and work closely with teams including Legal, Information Security, and other Head Office teams.<br><br>You’ll play an important role in helping CEF maintain high standards of data privacy while supporting colleagues across the business with practical, people-focused guidance. This role supports our named Data Protection Officer in day-to-day GDPR and privacy operations but does not carry statutory DPO responsibilities.</p>

<h2>Life as a Deputy Data Protection Officer at City Electrical Factors:</h2>
<p>We&rsquo;re looking for a Deputy Data Protection Officer to join our growing GDPR and compliance team at CEF. This is a great opportunity for someone with strong data protection knowledge who enjoys balancing compliance, problem solving, and stakeholder support in a fast-moving business environment.</p>
<p>You&rsquo;ll help us manage and respond to data protection requests, support privacy compliance activities across the business, and work closely with teams including Legal, Information Security, and other Head Office teams.<br><br>You&rsquo;ll play an important role in helping CEF maintain high standards of data privacy while supporting colleagues across the business with practical, people-focused guidance. This role supports our named Data Protection Officer in day-to-day GDPR and privacy operations but does not carry statutory DPO responsibilities.</p>

Life as a Deputy Data Protection Officer at City Electrical Factors:
We’re looking for a Deputy Data Protection Officer to join our growing GDPR and compliance team at CEF. This is a great opportunity for someone with strong data protection knowledge who enjoys balancing compliance, problem solving, and stakeholder support in a fast-moving business environment.
You’ll help us manage and respond to data protection requests, support privacy compliance activities across the business, and work closely with teams including Legal, Information Security, and other Head Office teams.

You’ll play an important role in helping CEF maintain high standards of data privacy while supporting colleagues across the business with practical, people-focused guidance. This role supports our named Data Protection Officer in day-to-day GDPR and privacy operations but does not carry statutory DPO responsibilities.


Join one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future!


Life as a Deputy Data Protection Officer at City Electrical Factors:
We’re looking for a Deputy Data Protection Officer to join our growing GDPR and compliance team at CEF. This is a great opportunity for someone with strong data protection knowledge who enjoys balancing compliance, problem solving, and stakeholder support in a fast-moving business environment.
You’ll help us manage and respond to data protection requests, support privacy compliance activities across the business, and work closely with teams including Legal, Information Security, and other Head Office teams.

You’ll play an important role in helping CEF maintain high standards of data privacy while supporting colleagues across the business with practical, people-focused guidance. This role supports our named Data Protection Officer in day-to-day GDPR and privacy operations but does not carry statutory DPO responsibilities.


<div>

<li>Act as a key point of contact for Subject Access Requests, right to be forgotten requests, and other GDPR-related enquiries</li>
<li>Help ensure requests are managed accurately, confidentially, and within legal timeframes</li>
<li>Work closely with colleagues across Legal, Information Security, HR, and operational teams to support data protection activities</li>
<li>Provide practical guidance to colleagues on GDPR and data privacy processes</li>
<li>Support privacy audits, compliance monitoring, and DPIA activity where required</li>
<li>Maintain accurate records, documentation, and request tracking within internal systems</li>
<li>Assist with policy maintenance, GDPR training compliance, and awareness activities</li>
<li>Escalate complex or high-risk matters to the Data Protection Officer when appropriate</li>
<li>Stay up to date with changes in data protection legislation and emerging privacy risks</li>

</div>

<div>

<li>Have experience working in a GDPR, compliance, legal, or data protection focused role</li>
<li>Understand UK GDPR, the Data Protection Act 2018, PECR, and broader privacy obligations</li>
<li>Are confident handling sensitive or confidential information with discretion and professionalism</li>
<li>Can manage competing priorities whilst maintaining strong attention to detail</li>
<li>Enjoy working collaboratively across different teams and supporting stakeholders across the business</li>
<li>Have strong written and verbal communication skills</li>
<li>Are comfortable working independently whilst also being part of a supportive team environment</li>
<li>Hold a relevant certification such as CIPP/E, CIPM, CIPT, or similar (preferred)</li>

</div>


<li>Build your experience in a growing privacy and compliance function</li>
<li>Work closely with Legal, Security, and operational teams across the organisation</li>
<li>Be part of a collaborative, supportive culture that values curiosity and continuous improvement</li>
<li>Take ownership of meaningful work that directly impacts colleagues, customers, and the wider business</li>


<div>Join one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future!</div><div><br></div><div><strong style="font-size: 24px;">Life as a Systems Accountant at CEF (City Electrical Factors):</strong></div>
<div>&nbsp;</div>
<div>Join us on our exciting transformation journey at City Electrical Factors (CEF), where you’ll play a leading role in shaping and improving our finance systems. As a Finance Systems Accountant, you’ll work at the heart of our Finance IT team, taking ownership of system enhancements and driving process improvements—particularly within our newly implemented Workday system.</div>
<div>&nbsp;</div>
<div>Your role will span both Business-As-Usual (BAU) and key projects, giving you the opportunity to collaborate across departments, influence decisions, and help steer our financial systems into the future.</div>

<div><strong style="font-size: 24px;">Life as a Systems Accountant at CEF (City Electrical Factors):</strong></div>
<div>&nbsp;</div>
<div>Join us on our exciting transformation journey at City Electrical Factors (CEF), where you&rsquo;ll play a leading role in shaping and improving our finance systems. As a Finance Systems Accountant, you&rsquo;ll work at the heart of our Finance IT team, taking ownership of system enhancements and driving process improvements&mdash;particularly within our newly implemented Workday system.</div>
<div>&nbsp;</div>
<div>Your role will span both Business-As-Usual (BAU) and key projects, giving you the opportunity to collaborate across departments, influence decisions, and help steer our financial systems into the future.</div>

Life as a Systems Accountant at CEF (City Electrical Factors):

Join us on our exciting transformation journey at City Electrical Factors (CEF), where you’ll play a leading role in shaping and improving our finance systems. As a Finance Systems Accountant, you’ll work at the heart of our Finance IT team, taking ownership of system enhancements and driving process improvements—particularly within our newly implemented Workday system.

Your role will span both Business-As-Usual (BAU) and key projects, giving you the opportunity to collaborate across departments, influence decisions, and help steer our financial systems into the future.


Join one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future!


Life as a Systems Accountant at CEF (City Electrical Factors):

Join us on our exciting transformation journey at City Electrical Factors (CEF), where you’ll play a leading role in shaping and improving our finance systems. As a Finance Systems Accountant, you’ll work at the heart of our Finance IT team, taking ownership of system enhancements and driving process improvements—particularly within our newly implemented Workday system.

Your role will span both Business-As-Usual (BAU) and key projects, giving you the opportunity to collaborate across departments, influence decisions, and help steer our financial systems into the future.



<li><strong>System Enhancement &amp; Process Improvement: </strong>Drive continuous improvements across finance processes and systems, with a focus on optimising Workday functionality.</li>
<li><strong>Project Delivery &amp; Transformation: </strong>Lead the delivery of finance systems projects and support the continued rollout of Workday across global phases.</li>
<li><strong>Collaboration &amp; Stakeholder Engagement: </strong>Act as a trusted link between Finance, IT, and third parties to ensure successful outcomes and alignment.</li>
<li><strong>Training &amp; Mentorship: </strong>Build user confidence and engagement through regular training, user groups, and clear documentation.</li>
<li><strong>Governance &amp; Support: </strong>Ensure robust support and best-practice governance for Finance IT operations and business-as-usual needs.</li>



<li><strong>ERP &amp; Systems Expertise: </strong>You bring extensive experience with finance systems (ideally Workday) and a deep understanding of core finance processes.</li>
<li><strong>Project &amp; Change Delivery: </strong>You've played a key role in ERP implementations, process improvements, and change delivery.</li>
<li><strong>Communication &amp; Problem Solving: </strong>You’re an effective communicator who can confidently solve complex problems and influence key stakeholders.</li>
<li><strong>Analytical &amp; Critical Thinking: </strong>You apply critical thinking and attention to detail to assess competing priorities and deliver practical solutions.</li>
<li><strong>Leadership &amp; Autonomy: </strong>You’re self-motivated, proactive, and able to lead others while working independently.</li>



<li><strong>Workday-Specific Knowledge: </strong>Experience with Workday configuration, upgrades, and support is a strong plus.</li>
<li><strong>Financial Expertise: </strong>Knowledge of consolidation, intercompany accounting, and other finance functions enhances your impact.</li>
<li><strong>Technical &amp; Analytical Tools: </strong>Proficiency in SQL, VBA, and advanced Excel strengthens your ability to solve system challenges.</li>


<li>This role is based in our modern <b>Durham </b>–&nbsp;Janet Nash House&nbsp;or <b>Kenilworth </b>-&nbsp;Georgina Mackie House<b>&nbsp;</b>offices. We operate a hybrid model, typically&nbsp;<b>3 days per week on site</b>, with flexibility around business needs. Travel to other business sites will also be required to meet business need.</li>

<li>Screening call with Talent Acquisition</li><li>Microsoft Teams call with Finance Applications Team Lead and Finance Systems Accountant</li><li>In Person Interview with Finance Applications Team Lead and IT Delivery Director</li>

<li>Competitive Salary&nbsp;</li><li>Annual IT Bonus scheme&nbsp;</li><li>Company Pension Scheme</li><li>Champion Health – a comprehensive physical, mental &amp; financial wellbeing platform, offering bespoke content on all aspects of wellbeing &amp; life including recipes, workouts, blogs and loads of other content for you.&nbsp;</li><li>Light Up Learning - Our Learning &amp; Development platform</li><li>MySavings - Employee Discount Platform</li><li>Free use of the state-of-the-art private gym at our IT Headquarters</li><div><br></div>

<div>Join one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future!</div><div><br></div><div><strong style="font-size: 16px;">Life as an IT Procurement and Logistics Administrator&nbsp;at CEF (City Electrical Factors):</strong><span style="font-size: 16px;">&nbsp;</span></div>
<div>&nbsp;</div>
<div><span style="font-size: 16px;">As an IT Procurement and Logistics Administrator at City IT, you will be responsible for the day-to-day IT procurement, logistics and stock activities and will be based at our award-winning state of the art office on the outskirts of Durham City Centre in Meadowfield. &nbsp;</span></div>
<div>&nbsp;</div>
<div><span style="font-size: 16px;">You will apply previous experience in stock, warehousing and logistics to ensure the timely and cost-effective acquisition of IT resources, efficient stock management and seamless flow of IT assets within our organisation.&nbsp;</span></div>
<div>&nbsp;</div>
<div><span style="font-size: 16px;">The IT Procurement and Logistics Administrator will have strong communication skills with the ability to build and maintain relationships with both internal colleagues and our IT vendors and will use their strong planning and organisational skills to contribute to the success of the team. &nbsp;</span></div>

<div><strong style="font-size: 16px;">Life as an IT Procurement and Logistics Administrator&nbsp;at CEF (City Electrical Factors):</strong><span style="font-size: 16px;">&nbsp;</span></div>
<div>&nbsp;</div>
<div><span style="font-size: 16px;">As an IT Procurement and Logistics Administrator at City IT, you will be responsible for the day-to-day IT procurement, logistics and stock activities and will be based at our award-winning state of the art office on the outskirts of Durham City Centre in Meadowfield. &nbsp;</span></div>
<div>&nbsp;</div>
<div><span style="font-size: 16px;">You will apply previous experience in stock, warehousing and logistics to ensure the timely and cost-effective acquisition of IT resources, efficient stock management and seamless flow of IT assets within our organisation.&nbsp;</span></div>
<div>&nbsp;</div>
<div><span style="font-size: 16px;">The IT Procurement and Logistics Administrator will have strong communication skills with the ability to build and maintain relationships with both internal colleagues and our IT vendors and will use their strong planning and organisational skills to contribute to the success of the team. &nbsp;</span></div>

Life as an IT Procurement and Logistics Administrator at CEF (City Electrical Factors): 
 
As an IT Procurement and Logistics Administrator at City IT, you will be responsible for the day-to-day IT procurement, logistics and stock activities and will be based at our award-winning state of the art office on the outskirts of Durham City Centre in Meadowfield.  
 
You will apply previous experience in stock, warehousing and logistics to ensure the timely and cost-effective acquisition of IT resources, efficient stock management and seamless flow of IT assets within our organisation. 
 
The IT Procurement and Logistics Administrator will have strong communication skills with the ability to build and maintain relationships with both internal colleagues and our IT vendors and will use their strong planning and organisational skills to contribute to the success of the team.  


Join one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future!


Life as an IT Procurement and Logistics Administrator at CEF (City Electrical Factors): 
 
As an IT Procurement and Logistics Administrator at City IT, you will be responsible for the day-to-day IT procurement, logistics and stock activities and will be based at our award-winning state of the art office on the outskirts of Durham City Centre in Meadowfield.  
 
You will apply previous experience in stock, warehousing and logistics to ensure the timely and cost-effective acquisition of IT resources, efficient stock management and seamless flow of IT assets within our organisation. 
 
The IT Procurement and Logistics Administrator will have strong communication skills with the ability to build and maintain relationships with both internal colleagues and our IT vendors and will use their strong planning and organisational skills to contribute to the success of the team.  



<li>Lead the IT hardware procurement process with precision, meticulously gathering and executing on requirements to drive optimal outcomes.&nbsp;</li>
<li>Identify and evaluate potential suppliers and secure favourable terms of business as well as manage existing relationships&nbsp;</li>
<li>Oversee stock levels vigilantly, ensuring everything is accounted for.</li>
<li>Orchestrate seamless logistics from start to finish, encompassing shipping, tracking, and delivery logistics - Internationally &amp; UK</li>
<li>Maintain meticulous records of IT assets, encompassing hardware, software licenses, and peripherals, ensuring accuracy and accessibility.&nbsp;</li>
<li>Foster close collaboration with internal stakeholders, including IT teams, end-users, and management, to ensure alignment and success in meeting organisational objectives.&nbsp;</li>
<li>Process Jira tickets and handle related administrative tasks, including export queries.</li>



<li>Experience in processing quotes, invoices, stock adjustments in a retail, wholesale or logistics based environment.</li>
<li>Comfortable with logistics, delivery, boxing elements as well as the administrative tasks (stock management, using computer systems).</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent organisational skills with attention to detail.</li>
<li>Strong written and verbal communication skills, capable of building relationships with vendors and internal stakeholders.</li>
<li>Ability to adapt to changing priorities and manage multiple tasks.</li>


IT Procurement and Logistics Administrator

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IT Procurement and Logistics Administrator