<div><span style="font-size: 24px">About CEF: </span></div><div><br></div><div>At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.</div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. </div><div><br></div><div>We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b style="font-size: 24px">Life as a Customer Insight Analyst at CEF:</b></div><div><br></div><div><span style="font-size: 16px">As a Customer Insight Analyst at City IT you will be using data to drive value for our customers and our business. In this role you will be a crucial part of supporting enterprise level data insight and how we can further&nbsp;improve our customer journey across the globe.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">You’ll be used to working with large data sets, creating strategic reports and recommendations, collaborating with Marketing and other departments to ensure we are identifying and implementing more commercial opportunities. &nbsp;</span></div><div><span style="font-size: 16px">You’ll be part of our BI and Analytics Domain that work collaboratively across the UK and USA to use our data to add value and drive better business performance.&nbsp;</span></div>

<div><b style="font-size: 24px;">Life as a Customer Insight Analyst at CEF:</b></div><div><br></div><div><span style="font-size: 16px;">As a Customer Insight Analyst at City IT you will be using data to drive value for our customers and our business. In this role you will be a crucial part of supporting enterprise level data insight and how we can further&nbsp;improve our customer journey across the globe.</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">You’ll be used to working with large data sets, creating strategic reports and recommendations, collaborating with Marketing and other departments to ensure we are identifying and implementing more commercial opportunities. &nbsp;</span></div><div><span style="font-size: 16px;">You’ll be part of our BI and Analytics Domain that work collaboratively across the UK and USA to use our data to add value and drive better business performance.&nbsp;</span></div>

Life as a Customer Insight Analyst at CEF:

As a Customer Insight Analyst at City IT you will be using data to drive value for our customers and our business. In this role you will be a crucial part of supporting enterprise level data insight and how we can further improve our customer journey across the globe.
 
You’ll be used to working with large data sets, creating strategic reports and recommendations, collaborating with Marketing and other departments to ensure we are identifying and implementing more commercial opportunities.  
You’ll be part of our BI and Analytics Domain that work collaboratively across the UK and USA to use our data to add value and drive better business performance. 


About CEF: 

At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.
We believe that teams who design, own and run our technology solutions are more connected to the value they create. 

We are always looking to improve, collaborate and innovate and this is where you come in…

Life as a Customer Insight Analyst at CEF:

As a Customer Insight Analyst at City IT you will be using data to drive value for our customers and our business. In this role you will be a crucial part of supporting enterprise level data insight and how we can further improve our customer journey across the globe.
 
You’ll be used to working with large data sets, creating strategic reports and recommendations, collaborating with Marketing and other departments to ensure we are identifying and implementing more commercial opportunities.  
You’ll be part of our BI and Analytics Domain that work collaboratively across the UK and USA to use our data to add value and drive better business performance. 


<li>Develop and analyse our customer data – we have over 100,000 customers so you’ll be used to working with large data sets in a data-driven environment&nbsp;</li><li>&nbsp;Developing and implementing data analysis, data collection systems and other strategies that optimise statistical efficiency and quality&nbsp;</li><li>Analysing marketing and customer engagement campaigns to recommend improvements or new campaigns&nbsp;</li><li>Perform detailed analysis to define and evaluate requirements and turn ambiguous data/reporting requirements into concrete improvement activities&nbsp;</li><li>Working closely with the BI Development team, be involved in the design of our Power BI reporting for regular reports to the business&nbsp;</li>

<li>A high standard of knowledge and experience with: Common querying &amp; programming languages such as SQL, Python or&nbsp;R. &nbsp;</li><li>Data visualization skills are also desirable in Power BI&nbsp;</li><li>Strong understanding of report writing and technical requirements analysis.&nbsp;</li><li>Understanding and / or experience of customer insight. The capability of taking business information and gaining insight through analytical techniques, then delivering that insight to the business.&nbsp;</li><li>Able to grow and maintain strong business relationships with senior stakeholders and executives.&nbsp;</li>

<li>Screening Call with Talent Acquisition&nbsp;</li><li>Microsoft Teams call with our Global Head of BI and Analytics and our BI Lead&nbsp;</li>

<li>Competitive basic salary&nbsp;</li><li>Annual IT Bonus scheme&nbsp;</li><li>Our teams predominantly work remotely but we have an award winning IT Headquarters based in Durham where you’ll always receive a warm welcome!&nbsp;</li><li>Pension: 3% ee’e / 3% e’er (Total 6%)&nbsp;</li><li>Champion Health – a comprehensive physical, mental &amp; financial wellbeing platform, offering bespoke content on all aspects of wellbeing &amp; life&nbsp;</li><li>Free use of the state of the art private gym at our IT Headquarters&nbsp;</li>

<li>Our BI and Analytics team like to get together in the Durham office once per week. This is optional and the role is predominantly home based however there may be some required travel to the Durham office for team meetings and other events etc.&nbsp;</li>

<div><span style="font-size: 24px">About CEF:</span></div><div><br></div><div>At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.</div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. </div><div><br></div><div>We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b style="font-size: 11pt">Life as a Database Administrator at CEF:</b><span style="font-size: 11pt">&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">As a Database Administrator at CityIT ,you will be an essential part of the wider business by being responsible for the performance, integrity and security of our databases.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">You’ll be used to working on legacy relational databases and with technology such as SQL, while also having a keen interest in the potential move to more modern technology which in the longer term will be a potential learning opportunity in this role.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">You’ll be part of our Global IT team that work collaboratively with developers and support staff&nbsp;across the business to deliver best-in-class systems used by the whole organisation.&nbsp;&nbsp;</span></div>

<div><b style="font-size: 11pt;">Life as a Database Administrator at CEF:</b><span style="font-size: 11pt;">&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">As a Database Administrator at CityIT ,you will be an essential part of the wider business by being responsible for the performance, integrity and security of our databases.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">You’ll be used to working on legacy relational databases and with technology such as SQL, while also having a keen interest in the potential move to more modern technology which in the longer term will be a potential learning opportunity in this role.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">You’ll be part of our Global IT team that work collaboratively with developers and support staff&nbsp;across the business to deliver best-in-class systems used by the whole organisation.&nbsp;&nbsp;</span></div>

Life as a Database Administrator at CEF: 

As a Database Administrator at CityIT ,you will be an essential part of the wider business by being responsible for the performance, integrity and security of our databases. 

You’ll be used to working on legacy relational databases and with technology such as SQL, while also having a keen interest in the potential move to more modern technology which in the longer term will be a potential learning opportunity in this role. 

You’ll be part of our Global IT team that work collaboratively with developers and support staff across the business to deliver best-in-class systems used by the whole organisation.  


About CEF:

At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.
We believe that teams who design, own and run our technology solutions are more connected to the value they create. 

We are always looking to improve, collaborate and innovate and this is where you come in…

Life as a Database Administrator at CEF: 

As a Database Administrator at CityIT ,you will be an essential part of the wider business by being responsible for the performance, integrity and security of our databases. 

You’ll be used to working on legacy relational databases and with technology such as SQL, while also having a keen interest in the potential move to more modern technology which in the longer term will be a potential learning opportunity in this role. 

You’ll be part of our Global IT team that work collaboratively with developers and support staff across the business to deliver best-in-class systems used by the whole organisation.  


<li>End-to-end support and maintenance of IT processes&nbsp;</li><li>Developing and maintaining our database maintenance plans&nbsp;&nbsp;</li><li>Monitoring performance of our databases and system resources&nbsp;&nbsp;&nbsp;</li><li>Troubleshooting and resolving database performance, connectivity and security issues&nbsp;</li><li>Planning and implementing database installations, upgrades, migrations and configuration&nbsp;</li><li>Following Change, Problem and Incident Management processes to implement database and interface changes&nbsp;</li><li>Proactively monitoring and responding to database and associated alerts on a 24/7 rota&nbsp;</li><li>Optimise SQL code as necessary&nbsp;</li>

<li>Extensive experience with database technology such as SQL&nbsp;</li><li>Experience performing manual tests on Windows based systems in an Agile environment&nbsp;</li><li>Excellent attention to detail, able to effectively track, report and resolve quality issues&nbsp;</li><li>Understanding of software specification requirements, and the ability to interpret acceptance criteria and derive tests accordingly&nbsp;</li><li>Experience testing the integration points between modules, applications and systems&nbsp;&nbsp;&nbsp;&nbsp;</li>

<li>Screening Call with Talent Acquisition (30 mins)&nbsp;</li><li>Microsoft Teams call with our Head of Infrastructure and Operations (30 mins)&nbsp;</li><li>Microsoft Teams call with our Head of Infrastructure and Operations and one of our Database Administrators (60 mins)&nbsp;</li>

<li>Competitive basic salary&nbsp;</li><li>Annual IT Bonus scheme&nbsp;</li><li>Our teams predominantly work remotely but we have an award-winning IT Headquarters based in Durham where you’ll always receive a warm welcome!&nbsp;</li><li>Pension: 3% employee / 3% employer (Total 6%)&nbsp;</li><li>Champion Health – a comprehensive physical, mental &amp; financial wellbeing platform, offering bespoke content on all aspects of wellbeing &amp; life&nbsp;</li><li>Free use of the state-of-the-art private gym at our IT Headquarters&nbsp;</li>

<div><span style="font-size: 24px">About CEF: </span></div><div><br></div><div>At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.</div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. </div><div><br></div><div>We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><span style="font-size: 24px">Life as a Delivery Lead at CEF:</span></div><div><br></div><div><br></div><div><span style="font-size: 16px">As a Delivery Lead at City IT you will be responsible for ensuring our critical IT solutions are delivered in collaboration with our highly skilled domain teams for our stakeholders in the wider business.</span></div><div><span style="font-size: 16px">&nbsp;</span></div><div><span style="font-size: 16px">You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.</span></div><div><br></div><div><span style="font-size: 16px">You will be primarily focused on determining a plan against key global deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA. </span></div><div><br></div><div><span style="font-size: 16px">The Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team &amp; business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise.</span></div><div><br></div><div><br></div>

<div><span style="font-size: 24px;">Life as a Delivery Lead at CEF:</span></div><div><br></div><div><br></div><div><span style="font-size: 16px;">As a Delivery Lead at City IT you will be responsible for ensuring our critical IT solutions are delivered in collaboration with our highly skilled domain teams for our stakeholders in the wider business.</span></div><div><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.</span></div><div><br></div><div><span style="font-size: 16px;">You will be primarily focused on determining a plan against key global deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA. </span></div><div><br></div><div><span style="font-size: 16px;">The Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team &amp; business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise.</span></div><div><br></div><div><br></div>

Life as a Delivery Lead at CEF:


As a Delivery Lead at City IT you will be responsible for ensuring our critical IT solutions are delivered in collaboration with our highly skilled domain teams for our stakeholders in the wider business.
 
You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.

You will be primarily focused on determining a plan against key global deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA. 

The Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise.




About CEF: 

At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.
We believe that teams who design, own and run our technology solutions are more connected to the value they create. 

We are always looking to improve, collaborate and innovate and this is where you come in…

Life as a Delivery Lead at CEF:


As a Delivery Lead at City IT you will be responsible for ensuring our critical IT solutions are delivered in collaboration with our highly skilled domain teams for our stakeholders in the wider business.
 
You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.

You will be primarily focused on determining a plan against key global deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA. 

The Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise.




<li>Build a co-ordinated plans to deliver a range of software solutions in cross functional teams of talented engineers, architects and BAs.</li><li>Keep a finger on the pulse of delivery, anticipating blockers and managing risks to ensure delivery isn’t impacted.</li><li>&nbsp;Provide regular status updates in governance forums</li><li>Drive continuous improvement within Global Delivery teams, ensuring open feedback loops and fostering a community of continuous improvement.</li><li>Support Delivery maturity within the global organisation enhancing your Community of Practice</li>

<li>Experience delivering IT solutions across the full software development life cycle, including the transition of working software into service.</li><li>Knowledge and experience working with Agile, Waterfall or other SDLC methodologies – we don’t have a one size fits all approach!</li><li>You will be an excellent communicator, able to foster strong relationships with colleagues and stakeholders </li><li>Ability to influence and implement changes across diverse stakeholder groups</li>

<li>Screening call with Talent Acquisition</li><li>Microsoft Teams call with members of our Delivery Practice</li><li>Microsoft Teams call with one of our Delivery Directors and a member of our Delivery Practice</li>

<li>Competitive basic salary&nbsp;</li><li>Annual IT Bonus scheme&nbsp;</li><li>Our teams predominantly work remotely but we have an award winning IT Headquarters based in Durham where you’ll always receive a warm welcome!&nbsp;</li><li>Pension: 3% ee’e / 3% e’er (Total 6%)&nbsp;</li><li>Champion Health – a comprehensive physical, mental &amp; financial wellbeing platform,&nbsp; offering bespoke content on all aspects of wellbeing &amp; life&nbsp;</li><li>Free use of the state of the art private gym at our IT Headquarters&nbsp;</li>

<div><span style="font-size: 24px">About CES:</span></div><div><br></div><div>At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. </div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div><br></div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b>Summary</b></div><div><br></div><div>The Mid-Level Developer will be part of a team that designs and implements the frontend User Interface for our internal applications. This is an important role within our team and will require a high level of energy and motivation to drive improvements in this ever-changing technical landscape along with an obvious appreciation of our business needs and opportunities.&nbsp;</div>

<div><b>Summary</b></div><div><br></div><div>The Mid-Level Developer will be part of a team that designs and implements the frontend User Interface for our internal applications. This is an important role within our team and will require a high level of energy and motivation to drive improvements in this ever-changing technical landscape along with an obvious appreciation of our business needs and opportunities.&nbsp;</div>

Summary

The Mid-Level Developer will be part of a team that designs and implements the frontend User Interface for our internal applications. This is an important role within our team and will require a high level of energy and motivation to drive improvements in this ever-changing technical landscape along with an obvious appreciation of our business needs and opportunities. 


About CES:

At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. 

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.

We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…

Summary

The Mid-Level Developer will be part of a team that designs and implements the frontend User Interface for our internal applications. This is an important role within our team and will require a high level of energy and motivation to drive improvements in this ever-changing technical landscape along with an obvious appreciation of our business needs and opportunities. 


<li>Build and maintain web applications and user interfaces using <a href="http://ASP.Net" class="postings-link">ASP.Net</a>, c#,&nbsp; JavaScript, jQuery, CSS, HTML, Bootstrap, Web Services, React and Angular based on provided requirements.</li><li>Execute all visual design stages from concept to final hand-off.</li><li>Collaborate with cross-functional teams to design, develop, and test new features and functionality.&nbsp;</li><li>Create clean, efficient, and maintainable code using best practices and design patterns.&nbsp;</li><li>Ensure the performance, quality, and responsiveness of applications.</li><li>Stay up to date with emerging trends and technologies in front-end development.&nbsp;</li><li>Attend and participate in daily stand-up meetings.</li>

<li>Be a great team player, experienced in working with agile teams. </li><li>Ability to collaborate closely with developers and UX designers.</li><li>Strong knowledge of modern HTML(5), CSS(3) and JavaScript design patterns and best practices , HTML(5), CSS(3) and jQuery used heavily at present.&nbsp;</li><li>Experience working within the Visual Studio IDE (2019) and Visual Studio Code.</li><li>Experience with Git.</li><li>JavaScript and JavaScript frameworks such as Angular, Vue, or React.</li><li>Teamwork skills: The ability to communicate effectively with people in multiple internal and external teams/departments to ensure that designs are implemented in a way that is well understood by all parties involved.&nbsp;</li>

<li>Knowledge of Azure or AWS</li><li>Experience with RESTful APIs, JSON, and AJAX</li>

<li>Phone Screen with Talent Acquisition</li><li>Microsoft Teams video interview with the Hiring Manager</li><li>Microsoft Teams video panel interview with members from the Digital Domain</li><li>Final call with the Global Head of Digital Domain</li>

<li>Competitive base salary&nbsp;</li><li>Our teams predominantly work remotely but we have an IT Headquarters based in Dallas where you’ll always receive a warm welcome and has striking views of the iconic Dallas skyline!&nbsp;</li><li>Paid Holidays &amp; PTO&nbsp;</li><li>401k Contributions&nbsp;</li><li>Medical, Dental &amp; Vision cover&nbsp;</li><li>Champion Health – a comprehensive physical, mental &amp; financial wellbeing platform, offering bespoke content on all aspects of wellbeing &amp; life including recipes, workouts, blogs and loads of other content for you&nbsp;</li><li>Free use of the state-of-the-art private gym at our IT Headquarters<b>&nbsp;</b>&nbsp;</li>

<li>This role is predominantly home based however you may need to travel to our Dallas office on occasion. </li>

<div><span style="font-size: 24px">About CES:</span></div><div><br></div><div>At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. </div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div><br></div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b style="font-size: 24px">Life as a Global Head of Data Governance at City IT:</b></div><div><br></div><div><span style="font-size: 11pt">As a Global Head of Data Governance&nbsp;at City IT,you will play a critical role in elevating the understanding, quality and use of data across the organisation. Currently City have several ERP platforms that are successfully running our business in Europe, North America and Australia.</span></div><div><br></div><div><span style="font-size: 11pt">To enable growth and agility we are evaluating market leading ERP systems to replace and establish a single platform for our global business.&nbsp; The chosen ERP will be supplemented with best-in-class applications and in-house built solutions where there is a need to differentiate.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">As the Global Head of Data Governance, you will be responsible for establishing and leading a comprehensive Global data readiness assessment, followed by the execution of an improvement and maintenance plan for the Global ERP replacement program and beyond.&nbsp; &nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">This role involves collaborating with key business stakeholders, cross-functional teams and data architects to define data standards, implement data quality processes, define and implement the migration process, oversee data governance initiatives and ensure our data can be leveraged for insights.&nbsp;</span></div><div><br></div>

<div><b style="font-size: 24px;">Life as a Global Head of Data Governance at City IT:</b></div><div><br></div><div><span style="font-size: 11pt;">As a Global Head of Data Governance&nbsp;at City IT,you will play a critical role in elevating the understanding, quality and use of data across the organisation. Currently City have several ERP platforms that are successfully running our business in Europe, North America and Australia.</span></div><div><br></div><div><span style="font-size: 11pt;">To enable growth and agility we are evaluating market leading ERP systems to replace and establish a single platform for our global business.&nbsp; The chosen ERP will be supplemented with best-in-class applications and in-house built solutions where there is a need to differentiate.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">As the Global Head of Data Governance, you will be responsible for establishing and leading a comprehensive Global data readiness assessment, followed by the execution of an improvement and maintenance plan for the Global ERP replacement program and beyond.&nbsp; &nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">This role involves collaborating with key business stakeholders, cross-functional teams and data architects to define data standards, implement data quality processes, define and implement the migration process, oversee data governance initiatives and ensure our data can be leveraged for insights.&nbsp;</span></div><div><br></div>

Life as a Global Head of Data Governance at City IT:

As a Global Head of Data Governance at City IT,you will play a critical role in elevating the understanding, quality and use of data across the organisation. Currently City have several ERP platforms that are successfully running our business in Europe, North America and Australia.

To enable growth and agility we are evaluating market leading ERP systems to replace and establish a single platform for our global business.  The chosen ERP will be supplemented with best-in-class applications and in-house built solutions where there is a need to differentiate. 

As the Global Head of Data Governance, you will be responsible for establishing and leading a comprehensive Global data readiness assessment, followed by the execution of an improvement and maintenance plan for the Global ERP replacement program and beyond.   

This role involves collaborating with key business stakeholders, cross-functional teams and data architects to define data standards, implement data quality processes, define and implement the migration process, oversee data governance initiatives and ensure our data can be leveraged for insights. 



About CES:

At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. 

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.

We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…

Life as a Global Head of Data Governance at City IT:

As a Global Head of Data Governance at City IT,you will play a critical role in elevating the understanding, quality and use of data across the organisation. Currently City have several ERP platforms that are successfully running our business in Europe, North America and Australia.

To enable growth and agility we are evaluating market leading ERP systems to replace and establish a single platform for our global business.  The chosen ERP will be supplemented with best-in-class applications and in-house built solutions where there is a need to differentiate. 

As the Global Head of Data Governance, you will be responsible for establishing and leading a comprehensive Global data readiness assessment, followed by the execution of an improvement and maintenance plan for the Global ERP replacement program and beyond.   

This role involves collaborating with key business stakeholders, cross-functional teams and data architects to define data standards, implement data quality processes, define and implement the migration process, oversee data governance initiatives and ensure our data can be leveraged for insights. 



<li>Assess the current data readiness landscape at CEF and CES globally with a view to build the long term data readiness strategy for the business&nbsp;</li><li>Establish and enforce data governance policies and standards to ensure consistency and accuracy across the ERP platform.&nbsp;</li><li>Develop and implement a data migration strategy that addresses the movement of data from existing live systems to the new ERP platform.&nbsp;</li><li>Implement processes for cleansing and transforming data to meet the requirements of the ERP system.&nbsp;</li><li>Define data mapping and integration requirements between existing systems and the ERP platform.&nbsp;</li>

<li>Extensive experience building and product managing data/information products for medium to large enterprises.&nbsp;</li><li>Proven experience of leading a Data Readiness program from assessment through to implementation across a large-scale software delivery.&nbsp;</li><li>Understanding of ETL, data pipeline development and data cleansing with large-scale, complex data-sets&nbsp;</li><li>Excellent stakeholder management experience, able to bring diverse working groups together effectively&nbsp;</li><li>Knowledge of big data software, data engineering, data science and AI/ML technologies: languages, frameworks, techniques, industry trends, etc.&nbsp;</li>

<li>Screening Call with Talent Acquisition&nbsp;</li><li>MS Teams Interview with our IT Director&nbsp;</li><li>Interview with our IT Director and a member of our Global Leadership Team&nbsp;</li><li>MS Teams interview with our CIO&nbsp;</li>

<div><span style="font-size: 24px">About CES:</span></div><div><br></div><div>At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. </div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div><br></div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b>Summary</b></div><div><br></div><div>IMS Helpdesk support is responsible for providing excellent customer support efforts for City Electric&nbsp;Supply’s proprietary software applications via phone, email and ticketing system. IMS support&nbsp;specialists incorporate technical information for specialized programs and educate users on a variety&nbsp;of topics when applicable. They actively participate in business meetings and suggest changes in&nbsp;software support processes based on observations. The Tier 1 support team also assist with the&nbsp;testing of new software releases and report issues as needed. One of their main duties includes&nbsp;research tasks to provide sound solutions to customer requests.</div>

<div><b>Summary</b></div><div><br></div><div>IMS Helpdesk support is responsible for providing excellent customer support efforts for City Electric&nbsp;Supply’s proprietary software applications via phone, email and ticketing system. IMS support&nbsp;specialists incorporate technical information for specialized programs and educate users on a variety&nbsp;of topics when applicable. They actively participate in business meetings and suggest changes in&nbsp;software support processes based on observations. The Tier 1 support team also assist with the&nbsp;testing of new software releases and report issues as needed. One of their main duties includes&nbsp;research tasks to provide sound solutions to customer requests.</div>

Summary

IMS Helpdesk support is responsible for providing excellent customer support efforts for City Electric Supply’s proprietary software applications via phone, email and ticketing system. IMS support specialists incorporate technical information for specialized programs and educate users on a variety of topics when applicable. They actively participate in business meetings and suggest changes in software support processes based on observations. The Tier 1 support team also assist with the testing of new software releases and report issues as needed. One of their main duties includes research tasks to provide sound solutions to customer requests.


About CES:

At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. 

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.

We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…

Summary

IMS Helpdesk support is responsible for providing excellent customer support efforts for City Electric Supply’s proprietary software applications via phone, email and ticketing system. IMS support specialists incorporate technical information for specialized programs and educate users on a variety of topics when applicable. They actively participate in business meetings and suggest changes in software support processes based on observations. The Tier 1 support team also assist with the testing of new software releases and report issues as needed. One of their main duties includes research tasks to provide sound solutions to customer requests.


<li>Provide excellent customer service.</li><li>Document and track issues in software and hardware operation through ticketing system.</li><li>Coordinate efforts with other teams and teammates to resolve issues quickly.</li><li>Perform root cause analysis for each issue, escalating as necessary.</li><li>Escalate issues to Tier 2 Team as necessary.</li><li>Explain technical issues to non-technical clients.</li><li>Troubleshoot issues with the clients for resolution</li><li>Cultivate business relationships based on trust and professionalism</li><li>Ability to develop and maintain positive relations with customers, coworkers and supervisors.</li><li>Ability to multi-task and to work effectively in a fast-paced environment.</li><li>Ability to work full time or overtime, if necessary.</li>

<li>Experience in a similar capacity.</li><li>Industry certifications, preferred.</li>

<li>Highly organized</li><li>Team player along with individual ownership</li><li>Strong communication skills</li><li>Build relationships with clients</li><li>Analytical skills</li>

<div><span style="font-size: 24px">About CES:</span></div><div><br></div><div>At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. </div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div><br></div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b style="font-size: 11pt">Life as a Business Analyst at CES/City IT:</b><span style="font-size: 11pt">&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">As a Business Analyst at City IT, you will be a trusted partner in understanding complex business and technology requirements. You will be working with Delivery Leads, Architects and Global cross functional teams to deliver the requirements identified by key stakeholders on business-critical projects evolving our business.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">Our Business Analysts work as part of our cross-functional IT teams ensuring what has been identified is successfully delivered by defining successful outcomes, and adding value to our stakeholders, colleagues and the wider business.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">Our BA Practice value flexibility in their approach, able to understand complex problems whilst identifying solutions and asking questions that allow them to drill into the root cause of the “why” of the problem or opportunity!&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">As part of the Customer, Order Fulfillment &amp; Sales Domain, we are looking for a Business Analyst with experience combining experience from Wholesale, FMCG or Retail environments with technology solutions to continue our evolution.&nbsp;</span></div>

<div><b style="font-size: 11pt;">Life as a Business Analyst at CES/City IT:</b><span style="font-size: 11pt;">&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">As a Business Analyst at City IT, you will be a trusted partner in understanding complex business and technology requirements. You will be working with Delivery Leads, Architects and Global cross functional teams to deliver the requirements identified by key stakeholders on business-critical projects evolving our business.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">Our Business Analysts work as part of our cross-functional IT teams ensuring what has been identified is successfully delivered by defining successful outcomes, and adding value to our stakeholders, colleagues and the wider business.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">Our BA Practice value flexibility in their approach, able to understand complex problems whilst identifying solutions and asking questions that allow them to drill into the root cause of the “why” of the problem or opportunity!&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">As part of the Customer, Order Fulfillment &amp; Sales Domain, we are looking for a Business Analyst with experience combining experience from Wholesale, FMCG or Retail environments with technology solutions to continue our evolution.&nbsp;</span></div>

Life as a Business Analyst at CES/City IT: 

As a Business Analyst at City IT, you will be a trusted partner in understanding complex business and technology requirements. You will be working with Delivery Leads, Architects and Global cross functional teams to deliver the requirements identified by key stakeholders on business-critical projects evolving our business. 

Our Business Analysts work as part of our cross-functional IT teams ensuring what has been identified is successfully delivered by defining successful outcomes, and adding value to our stakeholders, colleagues and the wider business.  

Our BA Practice value flexibility in their approach, able to understand complex problems whilst identifying solutions and asking questions that allow them to drill into the root cause of the “why” of the problem or opportunity! 

As part of the Customer, Order Fulfillment & Sales Domain, we are looking for a Business Analyst with experience combining experience from Wholesale, FMCG or Retail environments with technology solutions to continue our evolution. 


About CES:

At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. 

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.

We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…

Life as a Business Analyst at CES/City IT: 

As a Business Analyst at City IT, you will be a trusted partner in understanding complex business and technology requirements. You will be working with Delivery Leads, Architects and Global cross functional teams to deliver the requirements identified by key stakeholders on business-critical projects evolving our business. 

Our Business Analysts work as part of our cross-functional IT teams ensuring what has been identified is successfully delivered by defining successful outcomes, and adding value to our stakeholders, colleagues and the wider business.  

Our BA Practice value flexibility in their approach, able to understand complex problems whilst identifying solutions and asking questions that allow them to drill into the root cause of the “why” of the problem or opportunity! 

As part of the Customer, Order Fulfillment & Sales Domain, we are looking for a Business Analyst with experience combining experience from Wholesale, FMCG or Retail environments with technology solutions to continue our evolution. 


<li>You will be responsible for identifying and understanding the complex needs and wants of the business, colleagues and stakeholders globally&nbsp;</li><li>Work with stakeholders on identifying complex requirements for our customers&nbsp;</li><li>You’ll translate those wants &amp; needs into requirements with our Delivery Lead, Architect, then communicating those plans and roadmaps with our global cross-functional IT teams ensuring what has been identified is successfully delivered by defining successful outcomes, and adding value to our stakeholders and colleagues.&nbsp;&nbsp;</li><li>Foster a culture of continuous improvement within the Business Analysis Practice through the ability to document and future proof our technology and processes at City.&nbsp;</li><li>Support Business Analysis maturity within the global organization enhancing your Community of Practice&nbsp;</li>

<li>You will be an excellent communicator, able to foster strong relationships with colleagues and stakeholders, understanding the complex requirements of the business&nbsp;&nbsp;</li><li>Experience combining business processes with IT solutions, owning the requirements until the successful delivery of those projects and requirements&nbsp;</li><li>Knowledge and experience working with Agile, Waterfall or other SDLC methodologies – we don’t have a one size fits all approach!&nbsp;</li><li>Ability to influence and implement changes across diverse stakeholder groups with experience leading workshops, taking a collaborative approach to successfully delivering value to stakeholders and the business.&nbsp;</li>

<li>Screening Call with Talent Acquisition&nbsp;</li><li>Microsoft Teams call with the Business Analysis Practice Lead</li><li>Microsoft Teams call with our Global Heads of Customer, Order Fulfillment &amp; Sales and our Business Analysis Practice Lead&nbsp;</li>

<li>Competitive base salary&nbsp;</li><li>Our teams predominantly work remotely but we have an IT Headquarters based in Dallas where you’ll always receive a warm welcome and has striking views of the iconic Dallas skyline!&nbsp;</li><li>401k Contributions&nbsp;</li><li>Medical, Dental &amp; Vision cover&nbsp;</li><li>Champion Health – a comprehensive physical, mental &amp; financial wellbeing platform, offering bespoke content on all aspects of wellbeing &amp; life including recipes, workouts, blogs and loads of other content for you&nbsp;</li><li>Free use of the state of the art private gym at our IT Headquarters<b>&nbsp;</b>&nbsp;</li><li>Full access to the Record Spinners when in operation (private shuttles that provide CES employees with free transportation anywhere within the Dallas Central Business District).&nbsp;</li><li>Company-paid parking.&nbsp;</li>

<li>This role is predominantly home based however you may need to travel to UK Offices (Durham) and US Offices (Dallas) with some other international travel required from time to time. Approximately up to 5-10%% international annually.&nbsp;</li>

<div><span style="font-size: 24px">About CEF:</span></div><div><br></div><div>At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.</div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. </div><div><br></div><div>We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b>About the role:</b></div><div><br></div><div>As a Field Support Engineer, you will be responsible for providing on-site technical support and troubleshooting for our IT infrastructure and systems.&nbsp; You will work closely with other IT teams to diagnose and resolve hardware, software, and network issues, as well as assisting with system deployments and upgrades.</div><div>&nbsp;</div><div>Your technical expertise and commitment to providing exceptional customer service will play a vital role in ensuring the smooth operation of our IT infrastructure.&nbsp; You will work with colleagues across the business and make a significant impact on their experience with our systems and services.</div>

<div><b>About the role:</b></div><div><br></div><div>As a Field Support Engineer, you will be responsible for providing on-site technical support and troubleshooting for our IT infrastructure and systems.&nbsp; You will work closely with other IT teams to diagnose and resolve hardware, software, and network issues, as well as assisting with system deployments and upgrades.</div><div>&nbsp;</div><div>Your technical expertise and commitment to providing exceptional customer service will play a vital role in ensuring the smooth operation of our IT infrastructure.&nbsp; You will work with colleagues across the business and make a significant impact on their experience with our systems and services.</div>

About the role:

As a Field Support Engineer, you will be responsible for providing on-site technical support and troubleshooting for our IT infrastructure and systems.  You will work closely with other IT teams to diagnose and resolve hardware, software, and network issues, as well as assisting with system deployments and upgrades.
 
Your technical expertise and commitment to providing exceptional customer service will play a vital role in ensuring the smooth operation of our IT infrastructure.  You will work with colleagues across the business and make a significant impact on their experience with our systems and services.


About CEF:

At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.
We believe that teams who design, own and run our technology solutions are more connected to the value they create. 

We are always looking to improve, collaborate and innovate and this is where you come in…

About the role:

As a Field Support Engineer, you will be responsible for providing on-site technical support and troubleshooting for our IT infrastructure and systems.  You will work closely with other IT teams to diagnose and resolve hardware, software, and network issues, as well as assisting with system deployments and upgrades.
 
Your technical expertise and commitment to providing exceptional customer service will play a vital role in ensuring the smooth operation of our IT infrastructure.  You will work with colleagues across the business and make a significant impact on their experience with our systems and services.


<li>Provide on-site technical support for end-user computing devices, network devices, peripherals, and applications promptly and effectively.</li><li>Install, configure, and maintain IT infrastructure systems and services.</li><li>Collaborate with internal IT teams to assist in system deployments, upgrades, and migrations, ensuring minimal disruption and optimal performance.</li><li>Respond to support requests and ensure accurate and timely resolution of incidents and service requests in line with SLA's.</li><li>Provide training and guidance to employees on the proper use of hardware, software, and technology tools to enhance their productivity and efficiency.</li><li>Create and maintain accurate documentation, including site information, topology diagrams, and knowledge base articles.</li><li>Assist in maintaining asset inventory of hardware, software, licenses, and equipment, ensuring accuracy and availability of necessary resources.</li>

<li><b>Full UK Driving License and valid Passport (occasional overseas travel to EU required) </b></li><li>Proven experience as a Field Support Engineer or in a similar IT support role.</li><li>Exposure or experience in running cabling and crimping plugs. </li><li>Strong technical knowledge of desktops, laptops, printers, mobile devices, operating systems (Windows, macOS), and common software applications.</li><li>Strong technical knowledge of networking concepts, protocols (TCP/IP, DNS, DHCP), and basic network troubleshooting.</li><li>Excellent customer service and communication skills, with the ability to effectively communicate technical concepts to non-technical employees.</li><li>Strong problem-solving and analytical skills, with the ability to diagnose and resolve technical issues promptly and efficiently.</li><li>Ability to multitask, prioritise, and manage time effectively in a fast-paced environment.</li><li>Familiarity with IT service management tools and ticketing systems for incident tracking and management.</li><li>Track record in supporting or administering systems such as DNS and Active Directory</li>

<div><span style="font-size: 24px">About CEF:</span></div><div><br></div><div>At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.</div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. </div><div><br></div><div>We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b style="font-size: 11pt">Life as an IT Incident Manager at CEF:</b><span style="font-size: 11pt">&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">As an IT Incident Manager at City IT, you will be keeping tabs on how things are going when stuff goes wrong, jumping in when needed to make sure problems get sorted out fast. You’ll be collaborating with others to size up how bad a situation is when there’s an outage, considering how it affects the business and how tricky it is to fix.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">You’ll be keeping everyone in the loop about outages, and you’ll have an eye on the big picture to spot any recurring issues and come up with ways to make things run smoother. We’re looking for someone who can help others get the hang of dealing with incidents and problems better through coaching and mentoring. &nbsp;</span></div>

<div><b style="font-size: 11pt;">Life as an IT Incident Manager at CEF:</b><span style="font-size: 11pt;">&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">As an IT Incident Manager at City IT, you will be keeping tabs on how things are going when stuff goes wrong, jumping in when needed to make sure problems get sorted out fast. You’ll be collaborating with others to size up how bad a situation is when there’s an outage, considering how it affects the business and how tricky it is to fix.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">You’ll be keeping everyone in the loop about outages, and you’ll have an eye on the big picture to spot any recurring issues and come up with ways to make things run smoother. We’re looking for someone who can help others get the hang of dealing with incidents and problems better through coaching and mentoring. &nbsp;</span></div>

Life as an IT Incident Manager at CEF: 

As an IT Incident Manager at City IT, you will be keeping tabs on how things are going when stuff goes wrong, jumping in when needed to make sure problems get sorted out fast. You’ll be collaborating with others to size up how bad a situation is when there’s an outage, considering how it affects the business and how tricky it is to fix. 

You’ll be keeping everyone in the loop about outages, and you’ll have an eye on the big picture to spot any recurring issues and come up with ways to make things run smoother. We’re looking for someone who can help others get the hang of dealing with incidents and problems better through coaching and mentoring.  


About CEF:

At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.
We believe that teams who design, own and run our technology solutions are more connected to the value they create. 

We are always looking to improve, collaborate and innovate and this is where you come in…

Life as an IT Incident Manager at CEF: 

As an IT Incident Manager at City IT, you will be keeping tabs on how things are going when stuff goes wrong, jumping in when needed to make sure problems get sorted out fast. You’ll be collaborating with others to size up how bad a situation is when there’s an outage, considering how it affects the business and how tricky it is to fix. 

You’ll be keeping everyone in the loop about outages, and you’ll have an eye on the big picture to spot any recurring issues and come up with ways to make things run smoother. We’re looking for someone who can help others get the hang of dealing with incidents and problems better through coaching and mentoring.  


<li>Monitor the progression of incidents, proactively intervening when appropriate to ensure that incidents are progressed through to closure in a timely manner&nbsp;</li><li>Quickly assess the severity of an outage in regard to business impact and technical complexity&nbsp;</li><li>Quickly assess if the incident has any Cyber or Information Security connotations, ensuring timely trigger of Information Security processes&nbsp;</li><li>Notify, escalate and communicate to our business the existence and status of outages as necessary&nbsp;</li><li>Define process improvements, including appropriate education to the wider IT community&nbsp;</li><li>Define and hold Post Incident Review sessions to manage any ongoing actions&nbsp;</li><li>Perform incident trend analysis to identify potential problems&nbsp;</li><li>Develop a strong awareness of the cyber risks to critical services by cultivating strong working partnership for Information Security team&nbsp;</li><li>Adopt a coaching and mentoring approach, facilitating the increased adoption and accuracy of use of Incident and Problem Management processes.&nbsp;</li>

<li>Extensive experience in an IT focused Incident Management role&nbsp;</li><li>Experience using application and infrastructure services both in a cloud and a on-premise context&nbsp;</li><li>Ability to communicate effectively to different audiences &nbsp;</li><li>Understanding of cloud and on-premise environment incident response approaches&nbsp;</li><li>Good collaboration ability in a cross-functional team environment&nbsp;</li>

<li>Screening Call with Talent Acquisition (30 mins)&nbsp;</li><li>Microsoft Teams call with our Head of Service Operations (30 mins)&nbsp;</li><li>Microsoft Teams call with our Head of Service Operations and our Head of Information Security&nbsp;(60 mins)&nbsp;</li>

<div><span style="font-size: 24px">About CEF:</span></div><div><br></div><div>At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.</div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. </div><div><br></div><div>We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b style="font-size: 16px">Life as an IT Procurement and Logistics Coordinator&nbsp;at CEF (City Electrical Factors):</b><span style="font-size: 16px">&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">As an IT Procurement and Logistics Coordinator at City IT, you will be responsible for the day-to-day procurement, logistics and stock activities and will be based at our award-winning state of the art office on the outskirts of Durham City Centre in Meadowfield. &nbsp;</span></div><div><br></div><div><span style="font-size: 16px">You will apply previous experience in stock, warehousing and logistics to ensure the timely and cost-effective acquisition of IT resources, efficient stock management and seamless flow of IT assets within our organisation.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px">The IT Procurement and Logistics Coordinator will have strong communication skills with the ability to build and maintain relationships with both internal colleagues and our IT vendors and will use their strong planning and organisational skills to contribute to the success of the team. &nbsp;</span></div>

<div><b style="font-size: 16px;">Life as an IT Procurement and Logistics Coordinator&nbsp;at CEF (City Electrical Factors):</b><span style="font-size: 16px;">&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">As an IT Procurement and Logistics Coordinator at City IT, you will be responsible for the day-to-day procurement, logistics and stock activities and will be based at our award-winning state of the art office on the outskirts of Durham City Centre in Meadowfield. &nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">You will apply previous experience in stock, warehousing and logistics to ensure the timely and cost-effective acquisition of IT resources, efficient stock management and seamless flow of IT assets within our organisation.&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">The IT Procurement and Logistics Coordinator will have strong communication skills with the ability to build and maintain relationships with both internal colleagues and our IT vendors and will use their strong planning and organisational skills to contribute to the success of the team. &nbsp;</span></div>

Life as an IT Procurement and Logistics Coordinator at CEF (City Electrical Factors): 

As an IT Procurement and Logistics Coordinator at City IT, you will be responsible for the day-to-day procurement, logistics and stock activities and will be based at our award-winning state of the art office on the outskirts of Durham City Centre in Meadowfield.  

You will apply previous experience in stock, warehousing and logistics to ensure the timely and cost-effective acquisition of IT resources, efficient stock management and seamless flow of IT assets within our organisation. 

The IT Procurement and Logistics Coordinator will have strong communication skills with the ability to build and maintain relationships with both internal colleagues and our IT vendors and will use their strong planning and organisational skills to contribute to the success of the team.  


About CEF:

At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.
We believe that teams who design, own and run our technology solutions are more connected to the value they create. 

We are always looking to improve, collaborate and innovate and this is where you come in…

Life as an IT Procurement and Logistics Coordinator at CEF (City Electrical Factors): 

As an IT Procurement and Logistics Coordinator at City IT, you will be responsible for the day-to-day procurement, logistics and stock activities and will be based at our award-winning state of the art office on the outskirts of Durham City Centre in Meadowfield.  

You will apply previous experience in stock, warehousing and logistics to ensure the timely and cost-effective acquisition of IT resources, efficient stock management and seamless flow of IT assets within our organisation. 

The IT Procurement and Logistics Coordinator will have strong communication skills with the ability to build and maintain relationships with both internal colleagues and our IT vendors and will use their strong planning and organisational skills to contribute to the success of the team.  


<li>Lead the IT hardware procurement process with precision, meticulously gathering and executing on requirements to drive optimal outcomes.&nbsp;</li><li>Identify and evaluate potential suppliers and secure favourable terms of business as well as manage existing relationships&nbsp;</li><li>Oversee stock levels vigilantly, orchestrating seamless logistics from start to finish, encompassing shipping, tracking, and delivery logistics.&nbsp;</li><li>Maintain meticulous records of IT assets, encompassing hardware, software licenses, and peripherals, ensuring accuracy and accessibility.&nbsp;</li><li>Foster close collaboration with internal stakeholders, including IT teams, end-users, and management, to ensure alignment and success in meeting organisational objectives.&nbsp;</li>

<li>Qualification in Business, Supply Chain Management, or a related field and/or previous experience working in a procurement and logistics coordination role. &nbsp;</li><li>Encompass strong analytical and problem-solving abilities.&nbsp;</li><li>Excellent organisational skill with a keen attention to detail.&nbsp;</li><li>Strong communication skills, both written and verbal with the ability to build and maintain positive relationships with vendors and internal stakeholders.&nbsp;</li><li>Ability to adapt to changing priorities and handle multiple tasks simultaneously.&nbsp;</li>

<li>This job is based on site at our Durham office. &nbsp;</li>

<li>Competitive basic salary&nbsp;&nbsp;&nbsp;</li><li>Annual IT Bonus scheme&nbsp;&nbsp;&nbsp;</li><li>Our teams predominantly work remotely but we have an award-winning IT Headquarters based in Durham where you will always receive a warm welcome!&nbsp;&nbsp;&nbsp;</li><li>Pension: 3% ee’e / 3% e’er (Total 6%)&nbsp;&nbsp;&nbsp;</li><li>Champion Health – a comprehensive physical, mental &amp; financial wellbeing platform, offering bespoke content on all aspects of wellbeing &amp; life including recipes, workouts, blogs and loads of other content for you.&nbsp;&nbsp;&nbsp;</li><li>Free use of the state-of-the-art private gym at our IT Headquarters.&nbsp;</li>

<div><span style="font-size: 24px">About CES:</span></div><div><br></div><div>At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. </div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div><br></div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b style="font-size: 11pt">Life as a Delivery Lead at CES/City IT:</b><span style="font-size: 11pt">&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">As a Delivery Lead at City IT under our Customer, Order Fulfillment &amp; Sales Domain, you will be responsible for ensuring our critical IT solutions are delivered in collaboration with our highly skilled domain teams for our stakeholders in the wider business.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">You will be primarily focused on determining a plan against key global deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">The Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team &amp; business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise.&nbsp;</span></div>

<div><b style="font-size: 11pt;">Life as a Delivery Lead at CES/City IT:</b><span style="font-size: 11pt;">&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">As a Delivery Lead at City IT under our Customer, Order Fulfillment &amp; Sales Domain, you will be responsible for ensuring our critical IT solutions are delivered in collaboration with our highly skilled domain teams for our stakeholders in the wider business.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">You will be primarily focused on determining a plan against key global deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA.&nbsp;&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">The Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team &amp; business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise.&nbsp;</span></div>

Life as a Delivery Lead at CES/City IT: 

As a Delivery Lead at City IT under our Customer, Order Fulfillment & Sales Domain, you will be responsible for ensuring our critical IT solutions are delivered in collaboration with our highly skilled domain teams for our stakeholders in the wider business.  

You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.  

You will be primarily focused on determining a plan against key global deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA.  

The Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise. 


About CES:

At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. 

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.

We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…

Life as a Delivery Lead at CES/City IT: 

As a Delivery Lead at City IT under our Customer, Order Fulfillment & Sales Domain, you will be responsible for ensuring our critical IT solutions are delivered in collaboration with our highly skilled domain teams for our stakeholders in the wider business.  

You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.  

You will be primarily focused on determining a plan against key global deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA.  

The Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise. 


<li>Build a coordinated plans to deliver a range of software solutions in cross functional teams of talented engineers, architects and BAs.&nbsp;</li><li>Keep a finger on the pulse of delivery, anticipating blockers and managing risks to ensure delivery isn't impacted.&nbsp;</li><li>&nbsp;Provide regular status updates in governance forums&nbsp;</li><li>Drive continuous improvement within Global Delivery teams, ensuring open feedback loops and fostering a community of continuous improvement.&nbsp;</li><li>Support Delivery maturity within the global organization enhancing your Community of Practice&nbsp;</li>

<li>Experience delivering IT solutions across the full software development life cycle, including the transition of working software into service.&nbsp;</li><li>Knowledge and experience working with Agile, Waterfall or other SDLC methodologies – we don’t have a one size fits all approach!&nbsp;</li><li>You will be an excellent communicator, able to foster strong relationships with colleagues and stakeholders&nbsp;&nbsp;</li><li>Ability to influence and implement changes across diverse stakeholder groups&nbsp;</li>

<li>Screening Call with Talent Acquisition&nbsp;</li><li>Microsoft Teams call with members of our Delivery Practice&nbsp;</li><li>Microsoft Teams call with one of our Delivery Directors and a member of our Delivery Practice&nbsp;</li>

<li>Competitive basic salary&nbsp;</li><li>Our teams predominantly work remotely but we have an IT Headquarters based in Dallas where you’ll always receive a warm welcome and has striking views of the iconic Dallas skyline!&nbsp;</li><li>401k Contributions&nbsp;</li><li>Medical, Dental &amp; Vision cover&nbsp;</li><li>Champion Health – a comprehensive physical, mental &amp; financial wellbeing platform, offering bespoke content on all aspects of wellbeing &amp; life including recipes, workouts, blogs and loads of other content for you&nbsp;</li><li>Free use of the state of the art private gym at our IT Headquarters<b>&nbsp;</b>&nbsp;</li>

<div><span style="font-size: 24px">About CEF:</span></div><div><br></div><div>At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.</div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. </div><div><br></div><div>We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b style="font-size: 24px">Life as a QA Test Analyst at CEF:</b><span style="font-size: 24px">&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">As a QA Test Analyst at CityIT you will be an integral part of our new Workday implementation project. &nbsp;</span></div><div><span style="font-size: 11pt">In the longer term you will play a significant role towards the company vision of moving the existing windows based CEF bespoke systems to a modern SaaS application(Workday) along with the introduction and nurturing of innovation within.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">You’ll be used to working on a broader view of QA, ideally with integrations and experience working with complex ERP or finance systems. &nbsp;</span></div><div><br></div><div><span style="font-size: 11pt">You’ll be part of our Global Finance IT team that work collaboratively across our UK and USA teams to deliver best-in-class finance systems used by the whole organisation. &nbsp;</span></div>

<div><b style="font-size: 24px;">Life as a QA Test Analyst at CEF:</b><span style="font-size: 24px;">&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">As a QA Test Analyst at CityIT you will be an integral part of our new Workday implementation project. &nbsp;</span></div><div><span style="font-size: 11pt;">In the longer term you will play a significant role towards the company vision of moving the existing windows based CEF bespoke systems to a modern SaaS application(Workday) along with the introduction and nurturing of innovation within.&nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">You’ll be used to working on a broader view of QA, ideally with integrations and experience working with complex ERP or finance systems. &nbsp;</span></div><div><br></div><div><span style="font-size: 11pt;">You’ll be part of our Global Finance IT team that work collaboratively across our UK and USA teams to deliver best-in-class finance systems used by the whole organisation. &nbsp;</span></div>

Life as a QA Test Analyst at CEF: 

As a QA Test Analyst at CityIT you will be an integral part of our new Workday implementation project.  
In the longer term you will play a significant role towards the company vision of moving the existing windows based CEF bespoke systems to a modern SaaS application(Workday) along with the introduction and nurturing of innovation within. 

You’ll be used to working on a broader view of QA, ideally with integrations and experience working with complex ERP or finance systems.  

You’ll be part of our Global Finance IT team that work collaboratively across our UK and USA teams to deliver best-in-class finance systems used by the whole organisation.  


About CEF:

At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.
We believe that teams who design, own and run our technology solutions are more connected to the value they create. 

We are always looking to improve, collaborate and innovate and this is where you come in…

Life as a QA Test Analyst at CEF: 

As a QA Test Analyst at CityIT you will be an integral part of our new Workday implementation project.  
In the longer term you will play a significant role towards the company vision of moving the existing windows based CEF bespoke systems to a modern SaaS application(Workday) along with the introduction and nurturing of innovation within. 

You’ll be used to working on a broader view of QA, ideally with integrations and experience working with complex ERP or finance systems.  

You’ll be part of our Global Finance IT team that work collaboratively across our UK and USA teams to deliver best-in-class finance systems used by the whole organisation.  


<li>Creation and execution of test scripts, recording the outcome, and creating and escalating defects and tracking issues to completion&nbsp;</li><li>Hands on testing of all parts of a Windows based ERP system&nbsp;</li><li>Working in a cross functional team of other software testers, business analysts andsubject-matter-experts to understand and document the existing system&nbsp;</li><li>Collaborating with members of the development team to provide Test feedback and specific test outcomes &nbsp;</li><li>Testing of interfaces and integration with other modules, products or sites&nbsp;</li><li>Preparation and execution of test plans and test scripts, along with amending and updating of test materials with a mindset for continuous improvement&nbsp;</li><li>Performing static testing and impact assessment of Design and Change Request documentation&nbsp;</li>

<li>Experience performing manual tests on Windows based systems in an Agile environment&nbsp;</li><li>Excellent attention to detail, able to effectively track, report and resolve quality issues&nbsp;</li><li>Understanding of software specification requirements, and the ability to interpret acceptance criteria and derive tests accordingly&nbsp;</li><li>Experience testing the integration points between modules, applications and systems&nbsp;&nbsp;</li><li>Excellent written and verbal communication skills&nbsp;  </li>

<li>Screening Call with Talent Acquisition (30 mins)&nbsp;</li><li>Microsoft Teams call with our Software Engineering Lead and our Global Test and Assurance Practice Lead (30 mins)&nbsp;</li><li>Microsoft Teams call with our Global Head of Finance IT, Software Engineering Lead and Global Test and Assurance Practice Lead (90 mins)&nbsp;</li>

<div><span style="font-size: 24px">About CEF: </span></div><div><br></div><div>At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.</div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. </div><div><br></div><div>We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><span style="font-size: 24px">Life as a Senior Delivery Lead at CEF:&nbsp;</span></div><div><br></div><div>As a Senior Delivery Lead in Finance IT, you will be responsible for project managing our Finance IT solutions and overseeing the delivery of the Workday implementation. You will ensure they are delivered in collaboration with our highly skilled Finance IT Domain team and other cross functional IT teams, adding significant value for our stakeholders in the wider business.&nbsp;&nbsp;</div><div><br></div><div>You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.&nbsp;&nbsp;</div><div><br></div><div>You will be primarily focused on determining a plan against key global Workday deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA.&nbsp;&nbsp;</div><div><br></div><div>The Senior Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team &amp; business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise.</div><div><br></div><div><br></div>

<div><span style="font-size: 24px;">Life as a Senior Delivery Lead at CEF:&nbsp;</span></div><div><br></div><div>As a Senior Delivery Lead in Finance IT, you will be responsible for project managing our Finance IT solutions and overseeing the delivery of the Workday implementation. You will ensure they are delivered in collaboration with our highly skilled Finance IT Domain team and other cross functional IT teams, adding significant value for our stakeholders in the wider business.&nbsp;&nbsp;</div><div><br></div><div>You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.&nbsp;&nbsp;</div><div><br></div><div>You will be primarily focused on determining a plan against key global Workday deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA.&nbsp;&nbsp;</div><div><br></div><div>The Senior Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team &amp; business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise.</div><div><br></div><div><br></div>

Life as a Senior Delivery Lead at CEF: 

As a Senior Delivery Lead in Finance IT, you will be responsible for project managing our Finance IT solutions and overseeing the delivery of the Workday implementation. You will ensure they are delivered in collaboration with our highly skilled Finance IT Domain team and other cross functional IT teams, adding significant value for our stakeholders in the wider business.  

You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.  

You will be primarily focused on determining a plan against key global Workday deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA.  

The Senior Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise.




About CEF: 

At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.
We believe that teams who design, own and run our technology solutions are more connected to the value they create. 

We are always looking to improve, collaborate and innovate and this is where you come in…

Life as a Senior Delivery Lead at CEF: 

As a Senior Delivery Lead in Finance IT, you will be responsible for project managing our Finance IT solutions and overseeing the delivery of the Workday implementation. You will ensure they are delivered in collaboration with our highly skilled Finance IT Domain team and other cross functional IT teams, adding significant value for our stakeholders in the wider business.  

You will be playing a pivotal role in ensuring the appropriate methodology is consistently followed to a high standard, working in collaboration with Global Delivery Practice.  

You will be primarily focused on determining a plan against key global Workday deliverables and then taking accountability to drive team performance to deliver against agreed objectives using a tool like JIRA.  

The Senior Delivery Lead proactively encourages sustained continuous improvement; they facilitate close engagement between the Team & business stakeholders, ensuring a common understanding of latest position, as well as fostering a collective approach to overcoming obstacles that may arise.




<li>Build co-ordinated plans to deliver a range of software solutions in cross functional teams of talented Systems Analysts, Engineers, architects and BAs.&nbsp;</li><li>Keep a finger on the pulse of delivery, anticipating blockers and managing risks to ensure delivery isn’t impacted.&nbsp;</li><li>&nbsp;Provide regular status updates in governance forums&nbsp;</li><li>Drive continuous improvement within Global Delivery teams, ensuring open feedback loops and fostering a community of continuous improvement.&nbsp;</li><li>Support Delivery maturity within the global organisation enhancing your Community of Practice&nbsp;</li><li>Lead and mentor Associate Delivery Leads&nbsp;</li>

<li>Experience delivering major software solutions across the full software development life cycle, including the transition of working software into service.&nbsp;</li><li>You’ll have an excellent eye for detail and a keen knowledge of major IT systems like Finance, HR or People Systems&nbsp;</li><li>Knowledge and experience working with Agile, Waterfall or other SDLC methodologies – we don’t have a one size fits all approach!&nbsp;</li><li>You will be an excellent communicator, able to foster strong relationships with colleagues and stakeholders&nbsp;&nbsp;</li><li>Ability to influence and implement changes across diverse stakeholder groups&nbsp;</li>

<li>Experience leading a full ERP or finance system implementation project (eg. Workday, Oracle, SAP)</li><li>Qualification in Accounting or in depth knowledge of Financial Planning &amp; Analysis (FP&amp;A)</li>

<li>Screening call with Talent Acquisition&nbsp;</li><li>Microsoft Teams call with members of our Finance IT Domain&nbsp;</li><li>Microsoft Teams call with our Global Head of Finance IT and one of our Delivery Directors&nbsp;</li>

<li>Competitive basic salary</li><li>Annual IT Bonus scheme</li><li>Our teams predominantly work remotely but we have an award winning IT Headquarters based in Durham where you’ll always receive a warm welcome!</li><li>Pension: 3% ee’e / 3% e’er (Total 6%)</li><li>Champion Health – a comprehensive physical, mental &amp; financial wellbeing platform, offering bespoke content on all aspects of wellbeing &amp; life including recipes, workouts, blogs and loads of other content for you</li><li>Free use of the state of the art private gym at our IT Headquarters</li>

Senior Delivery Lead / Project Manager - Finance IT

<div><span style="font-size: 24px">About CES:</span></div><div><br></div><div>At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.</div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div><br></div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b>Summary</b></div><div><br></div><div><span style="font-size: 11pt">City Electric is seeking a highly motivated and detail-oriented Business Analyst to join our dynamic IT team. The ideal candidate will play a crucial role in bridging the gap between business needs and technical solutions. The Business Analyst will collaborate with stakeholders, gather and analyze requirements, and facilitate communication between business units and the development team. This position requires a strong understanding of software development processes, excellent communication skills, and the ability to translate complex business requirements into actionable tasks for the development team.&nbsp;</span></div><div><span style="font-size: 11pt">&nbsp;</span></div><div><span style="font-size: 11pt">Our global IT team is experiencing an exciting evolution as we look to return better value to our business colleagues and to increase our customer service. We will accomplish this by expanding our digital capabilities and enhancing our systems across the organization. We have managed to maintain an agile and nimble culture while being a large company through embracing our roots as a private, family-owned organization.&nbsp;</span></div>

<div><b>Summary</b></div><div><br></div><div><span style="font-size: 11pt;">City Electric is seeking a highly motivated and detail-oriented Business Analyst to join our dynamic IT team. The ideal candidate will play a crucial role in bridging the gap between business needs and technical solutions. The Business Analyst will collaborate with stakeholders, gather and analyze requirements, and facilitate communication between business units and the development team. This position requires a strong understanding of software development processes, excellent communication skills, and the ability to translate complex business requirements into actionable tasks for the development team.&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">Our global IT team is experiencing an exciting evolution as we look to return better value to our business colleagues and to increase our customer service. We will accomplish this by expanding our digital capabilities and enhancing our systems across the organization. We have managed to maintain an agile and nimble culture while being a large company through embracing our roots as a private, family-owned organization.&nbsp;</span></div>

Summary

City Electric is seeking a highly motivated and detail-oriented Business Analyst to join our dynamic IT team. The ideal candidate will play a crucial role in bridging the gap between business needs and technical solutions. The Business Analyst will collaborate with stakeholders, gather and analyze requirements, and facilitate communication between business units and the development team. This position requires a strong understanding of software development processes, excellent communication skills, and the ability to translate complex business requirements into actionable tasks for the development team. 
 
Our global IT team is experiencing an exciting evolution as we look to return better value to our business colleagues and to increase our customer service. We will accomplish this by expanding our digital capabilities and enhancing our systems across the organization. We have managed to maintain an agile and nimble culture while being a large company through embracing our roots as a private, family-owned organization. 


About CES:

At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.

We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…

Summary

City Electric is seeking a highly motivated and detail-oriented Business Analyst to join our dynamic IT team. The ideal candidate will play a crucial role in bridging the gap between business needs and technical solutions. The Business Analyst will collaborate with stakeholders, gather and analyze requirements, and facilitate communication between business units and the development team. This position requires a strong understanding of software development processes, excellent communication skills, and the ability to translate complex business requirements into actionable tasks for the development team. 
 
Our global IT team is experiencing an exciting evolution as we look to return better value to our business colleagues and to increase our customer service. We will accomplish this by expanding our digital capabilities and enhancing our systems across the organization. We have managed to maintain an agile and nimble culture while being a large company through embracing our roots as a private, family-owned organization. 


<li>A high performer who is able to deliver tangible value through defining,&nbsp; scoping and investigating business initiatives.&nbsp;</li><li>Ability to manage multiple projects simultaneously.&nbsp;</li><li>Requirement's elicitation, validation, traceability, qualitative/quantitative analysis, model business processes, support a backlog of user&nbsp;stories created in collaboration with the delivery team.&nbsp;</li><li>In collaboration with the delivery team help to remove any blockers and support the momentum of delivery.</li><li>Build relationships with key stakeholders across the business and&nbsp; technology function to enable effective decision making.&nbsp;</li><li>Utilizes strong communication skills to be a conduit for technical and non-technical teams.</li><li>Contributes to the standardization of business analysis deliverables and&nbsp;knowledge sharing.</li><li>Assess impacts of change and validate the cost/benefit of initiatives.&nbsp;</li>

<li>Good knowledge and practical experience of performing analysis within&nbsp; Agile/Scrum methodologies.&nbsp;</li><li>Demonstrate good communication, presentation, negotiation and collaboration and interpersonal skills.&nbsp;</li><li>Experience working as an IT Business Analyst.&nbsp;</li><li>Experience of eliciting customer needs, breaking down complex information and turning these into meaningful requirements.&nbsp;</li><li>Stakeholder management and facilitation skills with diverse audiences.&nbsp;</li><li>Experience of modelling business processes across different&nbsp;departments and identifying valuable improvements.&nbsp;</li><li>Ability to manage and prioritize own workload.&nbsp;</li><li>Prefer to work collaboratively and deliver as a team.&nbsp;</li><li>Knowledge of industry standard tools; JIRA, confluence etc.&nbsp;</li>

<li>Experience working on Product Pricing Solutions </li><li>Experience of working globally across different time zones&nbsp;</li><li>Awareness and appreciation of Cultural differences across the UK &amp; USA&nbsp;</li><li>Experience working with Domain Driven Design&nbsp;</li><li>Recognized business analysis qualification. (E.g., BCS BA Diploma)&nbsp;</li><li>Experience working in wholesale, ecommerce wholesale, or related industries  </li>

<li>The position is open to office based, hybrid or full remote position. Will require travel to UK Offices and US Offices with some other international travel required from time to time. Possibility of 10-15 % international annually.&nbsp;</li>

<li>This position will not have any direct reports at this time.&nbsp;</li>

<div><span style="font-size: 24px">About CES:</span></div><div><br></div><div>At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. </div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div><br></div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b style="font-size: 24px">Life as a Senior Software Engineer at CES:</b></div><div><br></div><div><span style="font-size: 16px">As a Senior Software Engineer at City IT you will be responsible for working on a variety of customer-centric projects in our Digital Domain. Initially you’ll be focusing on redeveloping our City Electric Supply website, where you’ll be focusing on the user experience and overhauling our data architecture behind the site.</span></div><div><span style="font-size: 16px">You’ll be working with colleagues across the USA, Canada and the UK including developers, testers, Business Analysts, Delivery Leads and Architects who are passionate about providing our customers with the best possible experience on our site.</span></div><div><br></div>

<div><b style="font-size: 24px;">Life as a Senior Software Engineer at CES:</b></div><div><br></div><div><span style="font-size: 16px;">As a Senior Software Engineer at City IT you will be responsible for working on a variety of customer-centric projects in our Digital Domain. Initially you’ll be focusing on redeveloping our City Electric Supply website, where you’ll be focusing on the user experience and overhauling our data architecture behind the site.</span></div><div><span style="font-size: 16px;">You’ll be working with colleagues across the USA, Canada and the UK including developers, testers, Business Analysts, Delivery Leads and Architects who are passionate about providing our customers with the best possible experience on our site.</span></div><div><br></div>

Life as a Senior Software Engineer at CES:

As a Senior Software Engineer at City IT you will be responsible for working on a variety of customer-centric projects in our Digital Domain. Initially you’ll be focusing on redeveloping our City Electric Supply website, where you’ll be focusing on the user experience and overhauling our data architecture behind the site.
You’ll be working with colleagues across the USA, Canada and the UK including developers, testers, Business Analysts, Delivery Leads and Architects who are passionate about providing our customers with the best possible experience on our site.



About CES:

At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. 

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.

We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…

Life as a Senior Software Engineer at CES:

As a Senior Software Engineer at City IT you will be responsible for working on a variety of customer-centric projects in our Digital Domain. Initially you’ll be focusing on redeveloping our City Electric Supply website, where you’ll be focusing on the user experience and overhauling our data architecture behind the site.
You’ll be working with colleagues across the USA, Canada and the UK including developers, testers, Business Analysts, Delivery Leads and Architects who are passionate about providing our customers with the best possible experience on our site.



<li>Design, create and maintain future-proof scalable code with best industry practice</li><li>Lead, coach and mentor our cross-functional Digital domain teams</li><li>Redesign our customer journey, improving our server side software including databases, back-end logic, application programming interface (APIs) and architecture</li><li>Improve our search function using Elasticsearch clusters to meet website performance, scalability and performance</li>

<li>Strong background and experience with Elasticsearch to build out a search engine</li><li>Able to design, create and maintain clean code with C#, .NET, SQL and web development</li><li>Agile development experience</li><li>Experience delivering code using CI/CD pipelines</li><li>Git version control</li><li>Quality focused, paired programming &amp; code reviews</li>

<li>Screening Call with Talent Acquisition</li><li>Interview with our Head of Digital Domain and a member of our Digital Domain</li><li>Interview with our Global Head of Domain</li>

<li>Competitive base salary</li><li>Our teams predominantly work remotely but we have an IT Headquarters based in Dallas where you’ll always receive a warm welcome and has striking views of the iconic Dallas skyline!</li><li>401k Contributions</li><li>Medical, Dental &amp; Vision cover</li><li>Champion Health – a comprehensive physical, mental &amp; financial wellbeing platform, offering bespoke content on all aspects of wellbeing &amp; life including recipes, workouts, blogs and loads of other content for you</li><li>Free use of the state of the art private gym at our IT Headquarters</li>

<div><span style="font-size: 24px">About CES:</span></div><div><br></div><div>At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. </div><div><br></div><div>Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.</div><div><br></div><div>Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.</div><div><br></div><div>We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…</div><div><br></div><div><b>Life as a UX Designer at CES/City IT:</b></div><div><br></div><div>Directly reporting to the Senior UX Designer, you will be working as part of a multi-disciplinary Online Development Team. You will be tasked with taking ownership of the UX function for a suite of internal products within this Digital Domain. In this position you will be poised to shape these products into the best version they can be.</div><div><br></div><div>This is a key role within our team and will require a high level of energy and motivation to drive improvements in this ever-changing technical landscape along with an obvious appreciation of our business needs and opportunities. You will be liaising with many different departments, including your direct team colleagues, the various IT departments, and potentially Users.</div>

<div><b>Life as a UX Designer at CES/City IT:</b></div><div><br></div><div>Directly reporting to the Senior UX Designer, you will be working as part of a multi-disciplinary Online Development Team. You will be tasked with taking ownership of the UX function for a suite of internal products within this Digital Domain. In this position you will be poised to shape these products into the best version they can be.</div><div><br></div><div>This is a key role within our team and will require a high level of energy and motivation to drive improvements in this ever-changing technical landscape along with an obvious appreciation of our business needs and opportunities. You will be liaising with many different departments, including your direct team colleagues, the various IT departments, and potentially Users.</div>

Life as a UX Designer at CES/City IT:

Directly reporting to the Senior UX Designer, you will be working as part of a multi-disciplinary Online Development Team. You will be tasked with taking ownership of the UX function for a suite of internal products within this Digital Domain. In this position you will be poised to shape these products into the best version they can be.

This is a key role within our team and will require a high level of energy and motivation to drive improvements in this ever-changing technical landscape along with an obvious appreciation of our business needs and opportunities. You will be liaising with many different departments, including your direct team colleagues, the various IT departments, and potentially Users.


About CES:

At CES we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. 

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

Our technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.

We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in…

Life as a UX Designer at CES/City IT:

Directly reporting to the Senior UX Designer, you will be working as part of a multi-disciplinary Online Development Team. You will be tasked with taking ownership of the UX function for a suite of internal products within this Digital Domain. In this position you will be poised to shape these products into the best version they can be.

This is a key role within our team and will require a high level of energy and motivation to drive improvements in this ever-changing technical landscape along with an obvious appreciation of our business needs and opportunities. You will be liaising with many different departments, including your direct team colleagues, the various IT departments, and potentially Users.


<li>Posses excellent communication skills with a positive approach to change and problems.&nbsp;</li><li>Must be a team player that will contribute, compliment, and enjoy working in a team environment.&nbsp;</li><li>Confident and happy to make and contribute to decisions and their impact.</li><li>Excellent organizational skills with proven ability to manage multiple concurrent projects.</li><li>A lifelong learner who is enthusiastic and willing to learn new technologies.</li><li>Relishes responsibility and is willing to ‘own’ products / projects.</li>

<li>Ability to think creatively while maintaining accuracy and attention to detail.</li><li>Demonstrate a strong understanding of advanced graphic design principles.</li><li>Strong business acumen.</li><li>A degree of understanding around how websites are built.</li><li>Strong belief in the full UX design process from research, definition, ideation, prototyping, testing, and iterating.</li><li>Experience in conducting user research, usability testing, and gathering feedback to inform design decisions.</li><li>Advanced level of Adobe Creative Suite and prototyping tools (such as Figma/XD).&nbsp;</li><li>An understanding of the latest design and technology trends in a commercial environment.</li><li>Strong knowledge of user flows and site mapping.</li><li>A good understanding of design systems ensuring brand alignment.</li><li>Always thinking responsive, designing experiences which work seamlessly across all devices.</li><li>A strong portfolio displaying your UX design process and results.</li>

<li>Screening Call with Talent Acquisition&nbsp;</li><li>Microsoft Teams call with the Hiring Manager</li><li>Microsoft Teams Panel Interview with members from our Digital Domain.</li><li>Microsoft Teams call with the Global Head of Digital Domain</li>

<li>Competitive base salary&nbsp;</li><li>Our teams predominantly work remotely but we have an IT Headquarters based in Dallas where you’ll always receive a warm welcome and has striking views of the iconic Dallas skyline!&nbsp;</li><li>Paid Holidays &amp; PTO</li><li>401k Contributions&nbsp;</li><li>Medical, Dental &amp; Vision cover&nbsp;</li><li>Champion Health – a comprehensive physical, mental &amp; financial wellbeing platform, offering bespoke content on all aspects of wellbeing &amp; life including recipes, workouts, blogs and loads of other content for you&nbsp;</li><li>Free use of the state-of-the-art private gym at our IT Headquarters<b>&nbsp;</b>&nbsp;</li>

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